How to deal with the broker/builder for and after buying a flat

1) First and foremost, before buying a property, know about broker and builder credentials. Calculate total cost of the property including stamp duty and other hidden extra charges. You may use our well appreciated calculator tools for the same:

2) Secondly, do not enter into a deal in absence of the builder. While doing the booking, sit with your broker and builder together and ask builder to confirm inventory then and there itself. This way, to an extent, you can negate the possibility of broker fooling you with a wrong unit.

3) Never go for credit note options. 80 to 90% of the buyers do not get the promised amount after booking.

4) On your booking form, get an undertaking from the builder on the site plan of the exact unit and floor allotted to you before signing.

5) I have myself got a written stamped letter from a builder overriding few clauses including resale clause that worked. You can try your luck and a desperate builder will for sure bend down. Afterall, “poochne mein kya jaata hai”.

6) There have been many instances where even when the bank has not fully sanctioned a project, builder expects you to pay the after 20% installment on time (generally 2 or 3 months from booking). Get a written confirmation from builder at the time of booking that no further installments after initial 20% would be sought before project gets approved by a well known bank.

7) Builder generally states that possession date is some x months from booking date. However, novice buyers later realize that they have been be-fooled. If possible, get this confirmation of booking date as a baseline date in written form.

8) Try to form a group of buyers at the very beginning of the project. This way you will always have enough weight to each and every issue that you raise with the builder.

9) Ensure you go through your allotment letter very thoroughly. Discuss with other buyers and take up issues of conflicting interest immediately with the builder in a united manner.

10) Keep all communications with the builder in emails (which are now considered legal proof of receipt unless the emails are more than 10 year old). Better enough, send communications through post as well. Follow up with reminders on each email sent by you.

11) Seek to meet the builder in group as that is expected to put pressure enough to keep the erroneous builder concerned.

12) Never ever enter into an agreement with the builder individually. You are being disloyal to the group. Mind you, God
is watching.

13) Form a recognized/authorized association of buyers once you have a strong group of buyers that can decide the President, Secretary and Members among themselves.

14) Hire a lawyer if things go out of control. Delay of more than 6 months, layout changes, poor quality, space reduction, customer dis-orientations are reasons enough to look for other options like filing RTI, Consumer court case, civil case, protest etc.

15) You or your relative can file RTI for various reasons at any point in time starting from FAR allotted, approved layouts, parking plans etc. You need not be an owner/buyer yourself to file RTI. Seek as much information in detail as you can.

16) If you are lucky and getting possession on time, time to read the checklist.

Comments/Feedback invited.

Last updated: December 25, 2014 at 0:58 am

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How can RTI impact builder ? Isn’t that more for Govt bodies ?


[…] Dealing with erroneous builders could be tricky. However, the following lists the minimum we should do to handle any eventuality: How to deal with the broker/builder for and after buying a flat | Reviews Suggestions and Utilities […]

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